About Us
The Bead Scene are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link at the top of this page labelled "Contact Us".

The Bead Scene
PO Box 6351
Towcester
NN12 7YX
United Kingdom

Phone: 01327 353639 (International +44 1327 353639) / Mobile: 07894 150240. Line open 10am - 5pm, Monday - Friday.
Fax: 01327 353639 (International +44 1327 353639)
Email: stephanie [at] thebeadscene [dot] com
VAT No: 885 242 600

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from outside the United Kingdom, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa, Mastercard and Switch. Cheques are also accepted - please submit your order through this web site and then post your cheque to us (your order will not be posted until your cheque is received, banked and cleared). We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
UK orders are dispatched within 2 working days from receipt of order and will be sent by first class mail. Charges are made as follows:

Under £10 = £1.50
£10 - £20 = £2.00
Over £20 = £3.00

Overseas orders are sent by Air Mail. Charges are made as follows:

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or other EC (European Community) countries, 17.5% VAT is added. All other orders are VAT free.

All products that attract VAT are priced including VAT.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Privacy Policy
The Bead Scene do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm